Skip to content
Help
Search help
/
PT
Open the panel
Getting started
Welcome to the panel
The overview
How to use this help
The assistant in the corner
Your profile and preferences
Accessibility
Conversations
Handle a conversation
WhatsApp numbers and inboxes
Routing to the team
Contacts
Find and edit contacts
Organize with tags
Import contacts from a spreadsheet
Broadcasts
Send a broadcast
Audiences
Message templates
SMS broadcasts
Email campaigns
Email campaigns
Automations
Create an automation
Bot and AI
Set up a support bot
Intelligence and data
Knowledge base
Sales
Connect your sales platform
Products and deliveries
Usage and billing
Usage and billing
Apps
Apps
Administration
Team and access
Backups
Company settings
Help
Intelligence and data
1 guide
Intelligence and data
Tables, records and the knowledge the bot looks up.
01
Knowledge base
Teach the bots what your company knows: texts, files and websites that are read automatically.
