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Broadcasts

Audiences

Save groups of contacts to reuse in broadcasts, built from tags, a search or a hand-picked list.

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An audience is a named, saved group of contacts, such as "VIP customers" or "March leads". You build it once and use it in as many broadcasts as you like.

Create an audience

  1. In Broadcasts, go to Audiences and select Create audience.
  2. Name it and choose who's in: by tags, by a CRM search or by adding contacts by hand.
  3. Save. The number of people shows next to the name.

Tag-based audiences update themselves: anyone who gets the tag later joins too.

Archive

Archive audience takes it off the pick list without deleting any contact. Past broadcasts still show who they went to.